Get even more out of your Mercedes-Benz.
Access your vehicle from anywhere, and experience all the benefits of ownership with Mercedes me.
The Digital Extension of your Mercedes-Benz
Whether you’re starting your engine, getting customer support or simply checking your fuel, Mercedes me connect is here to make life easier.
Connect+ Services
Complimentary 1 year trial subscription included with new vehicle purchase.
The link between driver and vehicle
Monitor your vehicle and take action using the Mercedes me app. Whether you’re preparing for a trip using Remote Start or enjoying peace of mind with Vehicle Tracker and Valet Protect, these services make owning a Mercedes-Benz even more enjoyable.
Services include:
- Remote Engine Start
- Remote Door Lock/Unlock
- Vehicle Tracker
- Geofencing
- Live Traffic Information
- Online Map Update
- Mercedes me Charge
- ... and many more!
See full list of features and disclaimers below for further information on availability of services by model and equipment.
Connect Services
Complimentary for as long as your vehicle’s technology is supported
A helping hand at every turn
The assistance features from Mercedes me connect allow you to hit the road without reservation. State-of-the-art technologies keep you safe inside your vehicle and informed when you’re not.
Services included:
- Remote Vehicle Status
- Service management
- Breakdown management
- Accident recovery
- Telediagnostics for improved servicing
- 24/7 emergency call servicesDisclaimer[2]
- Information Call and me Call services
See full list of features and disclaimers below for further information on availability of services by model and equipment.
How to Activate and Renew Your Services
Pair your vehicle and activate services right from the app.
The Mercedes me app lets you pair your vehicle and activate services like Remote Engine Start, Remote Door Lock & Unlock, Vehicle Locator and more, all on-the-go. Simply scan the QR code in the vehicle’s multimedia system, or enter your Vehicle Identification Number in the app to pair your vehicle.Disclaimer[3]Disclaimer[4] Then activate your services in the Manage Services settings in the Garage menu. If you need assistance, please contact our Customer Assistance Centre or your Mercedes-Benz dealer.
On-demand via the Mercedes me Store
The Mercedes me Store enables you to purchase digital on-demand upgrades for your vehicle or renew Mercedes me connect services after the complimentary trial. Simply log in with your existing Mercedes me ID, add the eligible products for your vehicle to the shopping basket and check out. If you have any questions please contact our Customer Assistance Centre and our agents will assist with information or purchases on the store.
Mercedes me connect
Full Feature List
Discover all of the features available with Mercedes me connect.
Connect+ Services
Get the ultimate upgrade for your Mercedes-Benz with Connect+ and use your smartphone to remotely operate, customize and digitally add to your vehicle.
Lock or unlock your vehicle from virtually any location, and know that your vehicle is always secure.[6]
For hybrid and electric vehicles, view your charging status and activate climate control remotely.[6]
View the current location of your vehicle on a map using your smartphone or computer. [6]
Never forget where you parked again. See your vehicle’s location within a one mile radius, and get walking directions to it.[6]
Set up a virtual boundary and be notified when your vehicle enters or exits that defined area.[6]
With Car-to-X Communication, information is exchanged between vehicles on the road, alerting you to various hazards up ahead, such as an accident, fog or icy conditions. [7]
When viewing your navigation, Mercedes me connect will display gas and charging stations on the map with helpful information like prices, fuel type, hours of operation and more.[7]
Calculate your route based on your vehicle’s remaining range and the charge stations along the way. [7]
Need parking? View parking facilities near your location, along with current availability and prices.[7]
Install the latest maps to your vehicle’s navigation by downloading updates over-the-air, without affecting the speed or performance of the head unit. [7]
Have the option to view location-specific weather and temperatures within your navigation map. [7]
Based on your completed trip data and habits, the Mercedes me app suggests a selection of likely destinations, which you can send to your vehicle with just a click. [7]
Many ways lead to your destination. Your Mercedes-Benz knows the best way to get there. For this purpose, the navigation system is provided with real-time traffic data. Should road conditions change and a different route becomes a faster option, alternative routes will display directly in the Mercedes-Benz navigation system. You can choose a different route either by simply selecting it in the navigation system or by driving directly along the new route in order to activate it in the system.
Connect Services
Our Connect Services come standard for your Mercedes-Benz and are available lifetime. To take advantage, all you need to do is create a Mercedes me ID, agree to the Terms of Use, link your vehicle to your Mercedes me account and download the Mercedes me App on your smartphone.
Get reminders of upcoming service, and book an appointment with your preferred service dealer.
With any vehicle, wear and tear is bound to happen. Be notified if your car is in need of servicing or a certain part needs to be inspected.
If you’re ever involved in an accident, receive immediate assistance and have a towing service arranged via Roadside Assistance.
In the event of a breakdown, your vehicle data and position will be relayed to the Roadside Assistance Center for immediate assistance.
Allow your preferred service dealer to remotely retrieve vehicle data ahead of service, so your experience is as smooth as possible.
Get the latest software installed over the air, so your vehicle is optimized with the most current information from Mercedes-Benz.[4]
A single search to find everything you need: Search for items via the multimedia system and launch functions directly from the results list.